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Customer Docs

Assets

Customer-facing documentation for onboarding, deployment, storage providers, AI providers, and migration planning.

Assets

Status: PUBLISHED Last updated: 2026-04-26 Applies to: All plans

What it does

The Assets page is your media library. Every file you upload — image, PDF, document, video — is stored as an asset with metadata, AI tags, and a stable public URL.

When to use it

  • Uploading media for a campaign, product page, or design.
  • Searching and tagging existing media.
  • Sharing or copying URLs for a marketing email or website.

Step-by-step

Upload

  1. Drag a file (or many) onto the Assets grid.
  2. Or click Upload and pick from your device.
  3. Or paste an image from clipboard (Ctrl+V).
  4. Or click Import from URL and paste a remote image link.

Uploads go directly from your browser to the storage bucket via a signed URL — your file does not pass through our app server.

Organize

  • Drag assets into folders.
  • Multi-select with Shift + click; right-click for batch actions.
  • Use the search bar for tag/text/semantic queries.

Open an asset

Click any tile. The drawer shows:

  • The signed preview.
  • Standard metadata (size, dimensions, format, EXIF).
  • AI metadata (tags, dominant colors).
  • Asset ID and Asset URL with one-click copy.
  • Actions: download, share, edit in Design Studio, AI edit, move, delete.

Share

Click Share. Choose expiry, password, and permission. See Sharing.

Get a stable public URL

Click Asset URL in the drawer. The URL is on the img-man domain and supports on-the-fly transforms — see Public asset URLs.

Tips & limits

  • Default upload size limit is 2 GB per file.
  • Supported types: all common image formats (JPEG, PNG, WebP, AVIF, GIF, HEIC, SVG), PDF, DOCX, XLSX, CSV, MP4.
  • Auto-tagging runs in the background; tags appear within seconds for images.

Troubleshooting

ProblemCauseFix
Upload stuck at 99%Network glitch on the final commit.Retry. The browser resumes from a fresh signed URL.
AI tags missingAI provider not configured or quota exceeded.Check Settings → AI Providers.
Asset URL returns 404Asset is in Trash.Restore from Trash or re-upload.

Related

Source: customer-docs/features/assets.md