Customer Docs
Team & Roles
Customer-facing documentation for onboarding, deployment, storage providers, AI providers, and migration planning.
Team & Roles
Status: PUBLISHED Last updated: 2026-05-05 Applies to: All plans (Advanced folder-level access rules are Pro+)
What it does
Lets you invite colleagues to your img-man organization, assign them a role, and optionally restrict them to specific folders or dashboard sections.
When to use it
- Onboarding a new designer who should only access certain folders.
- Granting a client view-only access to a shared asset library.
- Promoting a team member to admin after a role change.
- Revoking access when someone leaves the team.
Roles
| Role | What they can do |
|---|---|
| Owner | Full control: billing, members, settings, delete org. One per org. |
| Admin | Everything except billing and transferring ownership. Can manage members below admin level. |
| Editor | Upload, edit, and delete assets. Cannot invite members or change settings. |
| Viewer | Read-only access to the library and shared assets. Cannot upload or delete. |
Step-by-step
Invite a member
- Open Settings → Team in the sidebar.
- Click Invite member.
- Enter the person's email address.
- Choose their Role (Admin / Editor / Viewer).
- Optionally add Folder access — restrict them to one or more folders instead of the whole library.
- Click Send invite. The invite link is valid for 7 days.
Change a member's role
- In the Team list, click the ⋯ (more) menu on the member's row.
- Choose Change role and pick the new role.
- The change takes effect immediately.
Restrict a member to specific dashboard sections
- Click the member's row to expand their details.
- Under Section access, toggle off any dashboard sections they should not see (AI Studio, Designs, Shares, etc.).
- Save. The sections become invisible to that member on their next page load.
Revoke access
- Click ⋯ on the member's row.
- Choose Remove member. Confirm.
- The member is immediately signed out and cannot access the org.
Cancel a pending invite
- Find the pending member (marked with a clock badge).
- Click ⋯ → Remove to invalidate the invite link.
Tips & limits
- An Owner cannot be removed; transfer ownership from Settings → General first.
- Admins can invite Editors and Viewers, but not other Admins.
- Folder-level access is additive: a member with no folder rules sees the whole library; a member with folder rules sees only those folders.
- Invites expire after 7 days. Re-invite if the link expires.
- All member changes are logged in the audit trail under
member.invited,member.role.changed, andmember.removed.
Troubleshooting
| Problem | Cause | Fix |
|---|---|---|
| Invite email not received | Spam filter or wrong email. | Check spam; re-send the invite from ⋯ → Resend. |
| Cannot promote a member to admin | Your role is Editor or Viewer. | Only Owners and Admins can change roles. |
| Member still has access after removal | Session cache. | The member will be signed out on their next request, usually within seconds. |
| Folder access changes not taking effect | Browser cache. | Ask the member to reload the page. |
Related
Source: customer-docs/features/team.md